La Ribera - Departamento 11 de Salud
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Integration

From April 2003: Global management of the health department.

Goals

  • To develop a new culture among professionals to become a “flat” organizations, in terms of medical processes. No steps between different medical levels.
  • To implement integrated medical processes for the health area as a whole.  To define the “best diagnostic, therapeutic and control place”.
  • To provide PC professionals with required means and tools for higher “medical performance”.
  • To increase management efficiency.
  • To have motivated and involved professionals.

 

Main actions

  • Doctors as links from Hospital to PC. Several specialists (internal, dermatology, urology, psychiatry, etc) acting like "bridges" and "counselors".
  • Integrated Primary Care Centers: covering specialized outpatients, scan, lab and radiology tests. With strong A&E units (number of A&E in the Hospital steadily decreasing since 2003). Pre-surgical tests made at PC centers, etc.
  • Medical paths shared by all medical levels.
  • Shared medical committees.
  • Shared IS network for Hospital and PC centers: Shared information (Access to test results on-line from all PC centers [radiology, lab, scan,etc]), wider service offer (appointment for the specialist managed from the PC center).
  • Investment in new infrastructure and updating: new PC centers, renovation of most existing ones, updating in IS and equipment, etc.
 
 
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